Refund policy
We stand behind every piece we make.
We want you to feel confident with every purchase. If something isn't right, we accept returns within 30 days of delivery.
✓ Eligibility Return Requirements
- Item must be unused and in original condition
- All original packaging must be included
- Proof of purchase is required
📦 Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost returns.
💳 Refunds
- Approved refunds issued to your original payment method
- Processing time varies by payment provider
- Typically 5–10 business days
🔄 Exchanges
Contact us within 48 hours of delivery with proof of purchase and photos. We'll resolve it promptly replacement or full refund.
How to Return
- Contact Us: Email buckleandbrooks@gmail.com or WhatsApp +92 339 4919545 within 30 days. Include your order number and reason for return.
- Pack & Ship: Securely pack in original packaging and send via traceable courier. Share the tracking number with us.
- Inspection & Approval:Â We inspect within 2 business days and notify you of the outcome.
- Refund Issued: Processed immediately to your original payment method. Allow 5–10 business days depending on your bank.
Our Promise
No restocking fees. No hidden charges. Ever.
- ✅ No restocking fee
- ✅ No hidden charges
- ✅ 30-day return window
Need help with a return?
We're here to make it easy. Reach out anytime:
Email: buckleandbrooks@gmail.com
WhatsApp / Phone: +92 339 4919545
We typically respond within 24 hours.