Confidence in Every Purchase
We want you to feel good about buying from a new brand. If something isn't right, we accept returns within 7 days of delivery, no runaround, no hoops to jump through.
Ship It Back Safely
Customers are responsible for return shipping costs. We recommend a trackable shipping method, as we're not able to take responsibility for returns lost in transit.
Eligibility & Refunds
Return Requirements
- Item must be unused and in original condition
- All original packaging must be included
- Proof of purchase is required
Refunds
- Issued to your original payment method
- Processing time varies by payment provider
- Typically 5 - 10 business days
Exchanges
Contact us within 7 days of delivery with proof of purchase and photos. We'll resolve it promptly, replacement or full refund, whichever works best for you.
How to Return
Contact Us
Email buckleandbrooks@gmail.com or WhatsApp +92 339 4919545 within 7 days of delivery. Include your order number and reason for return.
Pack & Ship
Securely pack the item in its original packaging and send via a traceable courier. Share the tracking number with us once it's on its way.
Inspection & Approval
We inspect the item within 2 business days of receiving it and notify you of the outcome right away.
Refund Issued
Processed immediately to your original payment method. Allow 5 - 10 business days depending on your bank.
No Hidden Charges. Ever.
Need Help With a Return?
We're here to make it easy. Reach out anytime, we typically respond within 24 hours.